FAQs

Yes. Google Workspace (G Suite) is an all-in-one solution that works together. You cannot buy a single app as a standalone product.

Google Workspace (G Suite) user can be defined as one personalized email address (yourname@company.com) whereas Group email aliases such as sales@company.com or support@company.com are included in Google Workspace pricing and don’t count as additional users.

Subscribers can install Office apps on up to five PCs or Macs, five tablets, and five mobile devices. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.

Email service will only work with a valid registered domain and up-to-date MX records. If you don’t have a domain, we will help you buy the domain of your choice and then set up Microsoft 365 (Office 365) for you. Domain cost is not included in Microsoft 365 (Office 365). For instance when Email messages sent to an address with an expired domain would bounce back to the sender with a notification that the message was undelivered.

Email service will only work with a valid registered domain and up-to-date MX records. If you don’t have a domain, we will help you buy the domain of your choice and then set up Google Workspace (G Suite) for you. Domain cost is not included in Google Workspace. For instance when Email messages sent to an address with an expired domain would bounce back to the sender with a notification that the message was undelivered.

Office 365 business plans are now Microsoft 365 business plans. New name, same great value, same price.

– Office 365 Business Essentials is now Microsoft 365 Business Basic
– Office 365 Business Premium is now Microsoft 365 Business Standard
– Microsoft 365 Business is now Microsoft 365 Business Premium
– Office 365 Business is now Microsoft 365 Apps for business

Yes, you can transfer your Microsoft 365 (Office 365) management to Hapaweb. Contact us to get started

Paid Google Workspace (G Suite) plans to provide you with several features and integrations not available in the free consumer version of the apps. It includes custom business email @yourcompany, unlimited group email addresses, 99.9% guaranteed uptime, twice the storage of free Gmail, customized logo branding for your company, zero ads, 24/7 support, Google Workspace Sync for Microsoft Outlook, and more.

The name change was for the product to be more reflective of the range of features and benefits in the subscription. Microsoft 365 includes everything you know in Office 365, including best-in-class Office apps, intelligent cloud services, and advanced security.

Yes. Microsoft 365 (Office 365) is an all-in-one solution that works together. You cannot buy a single app as a standalone product.

Yes, you can transfer your Google Workspace (G Suite) management to Hapaweb. Find out how to transfer to HWS Technologies (formally Hapaweb Solutions).

Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.

All the meeting video and audio streams are encrypted. Users can join securely even when they are off-site.

We offer a discounted (lower) yearly pricing, Google only offers monthly pricing. We offer 30 days trial, Google offers only 14 days trial. We offer free deployment and consultation services and undertake date migration and local support. See full details

Yes, Hapaweb offers a 30 days trial with a free setup for you to test out Google Workspace before you commit. Sign up for a free trial

Users with an active Microsoft 365 subscription have an additional 1 TB of OneDrive storage per subscription.

Yes, while moving to Google Workspace (G Suite) from another application or service, like Microsoft Outlook, you can migrate your old mail, contacts, and calendar data with you. We have a variety of options for migrating data into Google Workspace (G Suite), depending on the size of the data in your organization.

Yes, Hapaweb offers a 30 days trial with a free setup for you to test out Microsoft 365 (Office 365) before you commit. Sign up for a free trial

In Ghana, a user can transfer payment through Bank transfer, online Credit/Debit Card or through Mobile Money.

The Office apps that you install on your PC or Mac such as Word, Excel, PowerPoint and Outlook are available to you when you are not online.

With OneDrive in Microsoft 365, you get file storage that you can access when offline. When you make changes while offline, they will be sync’d to OneDrive and across the rest of your devices when you reconnect.

With Outlook, you can read emails already delivered to your inbox or draft new emails and meeting requests. Your inbox and outbox will sync across the rest of your devices when you reconnect.